Best Western Hotel Carlton - Helsinki

Kaisaniemenkatu 3, Helsinki, Finland, 00100show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Finland

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Overview

The grand Best Western Hotel Carlton is located in the center of Helsinki, with 21 non-smoking rooms. This venue is set in a contemporary-style building dating back to 2007.

Location

The accommodation benefits from a good setting close to Kaisaniemi Park. Best Western Hotel Carlton is connected with other parts of Helsinki due to a tram stop located nearby.

A cathedral and a theater can all be accessed directly.

Helsinki Central railroad station is 1600 feet away, while Helsinki-malmi airport is 9 miles away.

Rooms

Rooms offer a heating system, multi-channel television and a work desk, and also private bathrooms. Certain rooms include terrace views. An electric kettle and coffee/tea makers are complimentary at the rooms.

Eat & Drink

The small restaurant serves a variety of fine dishes. The property invites guests to the coffee bar to relax with a drink. Serving an array of dishes, Vapiano and Memphis are 300 feet away.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Paid Public parking is possible at a location nearby.

Year renovated:   2012.  Number of rooms:   21.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Baggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour business center

Food/ Drinks

Bar/ Lounge area

Restaurant

Snack bar

Coffee shop

Laundry
TV

Flat-screen TV

Kitchen facilities

Electric kettle

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wake up service
  • Computer connection

Dining

  • Bed and breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus
  • Free breakfast

Business

  • 24-hour business center
  • Fax/Photocopying

Children

  • Cribs
  • Board games
  • Children's menu

Spa & Leisure

  • Entertainment
  • Public terrace/Patio
  • Leisure/ TV room
  • Library

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Central heating
  • Soundproofed rooms
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Local calls
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
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Rooms and availability

Twin Room
  • Bed options:
    • 2 Single beds
    • 1 Queen-size bed
  • Max occupancy:
    4 persons
  • Shower
  • Air conditioning
room details
Single Room
  • Bed options:
    1 Single bed
  • Max occupancy:
    1 person
Economy Twin Room
  • Bed options:
    2 Single beds
  • Max occupancy:
    2 persons
  • Shower
  • Air conditioning
room details
Location
  • Nearby
  • Restaurants
  • City landmarks
Athenium Art MuseumAthenium Art Museum400 ft
Ateneum Art MuseumAteneum Art Museum400 ft
Helsinki City MuseumHelsinki City Museum1000 ft
Helsinki General Post Office & Post MuseumHelsinki General Post Office & Post Museum1400 ft
Museum of Contemporary Art KiasmaMuseum of Contemporary Art Kiasma1700 ft
Design MuseumDesign Museum2700 ft
Museum of Finnish ArchitectureMuseum of Finnish Architecture2700 ft
National Museum of FinlandNational Museum of Finland3000 ft
Esplanade ParkEsplanade Park1400 ft
University of Helsinki (Helsingin Yliopisto) University of Helsinki (Helsingin Yliopisto) 500 ftYliopistonkatu 4
Helsinki Cathedral Helsinki Cathedral 1000 ftUnioninkatu 29
Stockmann's Department StoreStockmann's Department Store1300 ftAleksanterinkatu 52 B
Helsinki City Hall (Kaupungintalo)Helsinki City Hall (Kaupungintalo)1700 ftPohjoisesplanadi 1 North Esplanade
Forum Shopping CenterForum Shopping Center1800 ftMannerheimintie 20
The Old Church Park (Vanha kirkkopuisto)The Old Church Park (Vanha kirkkopuisto)2000 ftBulevardi 3-5
Karl Fazer CafeKarl Fazer Cafe1000 ftKluuvikatu 3
Steam CoffeeSteam Coffee0 ftKaisaniemenkatu 3
LOST In HelsinkiLOST In Helsinki100 ftKaisaniemenkatu 3
Pub Black DoorPub Black Door100 ftIso Roobertinkatu 1
Molly Malone's Irish BarMolly Malone's Irish Bar200 ftKaisaniemenkatu 1 C
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Getting around
Airports
Helsinki-malmi Airport (HEM)6.7 mi
Train
Helsinki Central Station1400 ft
Metro stations
Kaisaniemi400 ft
Helsingin Yliopisto Metro Station400 ft
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.4
Very goodbased on 56 reviews

Rating by category:

8.0
Location
7.0
Dining
  • 8.2
    Fabulous

    Convenient Location: Only two blocks from Helsinki Central Train Station and easy walking distance to museums, to excellent shopping and to the waterfront boat taxi services. The hotel has a good casual dining area with reasonable prices. Our room was small but reasonably comfortable. Security is good and the hotel is in a safe area.

    The hotel has 19 rooms, all on the second floor. There is no elevator and all luggage must be carried up the stairs from the lobby to the room level. There is no exercise area, swimming pool, hot tub or sauna.

  • 10.0
    Exceptional

    Staff is very good, bartender was the best.

    All was good.

  • 5.8
    Guest rating

    Very good Irish Pub (live music every night) practically next door: Molly Malone's!!! The staff of the mini-hotel is very friendly, service is sufficient.

    The double bed as advertised (as one of the few within the same budget) existed of 2 single beds and mattresses, very light weight so it was somewhat of a challenge to make love since the beds were drifting apart at the slightest movement... This in combination with the really cramped size of the room makes this mini-hotel fit for single travelers only.

  • 5.8
    Guest rating

    The location is very convenient to railway station

    Price is too high. Wifi signal in room is very weak whic cannot be able to access internet.

  • 6.2
    Good

    Location, staff

    Tiny room, very small bed, no shelves in the bathroom - nowhere to place the towels.

  • 8.2
    Fabulous

    Location for city center shops and cultural attraction. Access to Central railway station and bus transfer to Vantaa Airport.

    Lack of a lift for baggage handling upstairs. Staff were very helpful however. The lack of effective water control in the shower area leads to water spreading on the floor as far as the toilet bowl. A proper cubicle would fix this. Street noise- the double glazing is not effective enough especially in the reduction of sound from the adjacent clubs (base music pulsing) .

  • 4.6
    Guest rating

    The position.

    Yes, I have never had the same terrible experience. In fact, when I was to taking the plane at 5 A.M. one of the Hotel presented me another bill regarding two dinner of the days before. It was an error, because I had already payed the food, with cash, and they presented me another bill. It was an error also because I had took a pizza with vegetable the evening before I leav and it wasn't sifged in the new bill. The incredible thing is that I payed in the evening before the day I had the plane and they dosn't say anithing about this additional bill. They say to me only 3 hours before I had my airplane and so musted pay this wrong additional bill. Also, the food of the Iguana resturant is not very good.

  • 6.6
    Good

    good location. The hotel what to spend the night

    bad look from the rooms which windows leave in a yard

  • 9.6
    Exceptional

    I loved, that staff arranged breakfast earlier, because of my work-schedule. Breakfast was good, everything was fresh. Especially I appreciated the location.

  • 6.2
    Good

    Considering how active and noisy the ground floor cafe was, the room wad surprisingly quite. Location is excellent. I blew a fuse in the middle of the night and they got the lights back on quickly.

    Parking was crazy expensive €38 per day!!! No place to unload a car. Breakfast had very old crusty leftovers. When I asked if I could have something cooked they said yes, then just scrapped the old bits onto a plate. The waitress admitted that the cook did this all the time and just smokes and talks to his friends instead if cooking. Disgusting.

  • 9.6
    Exceptional

    It was quite comfortable. 10-15min walk from central staton. Close to Ateneum Museum.

    Didn't have many choices in breakfast

  • 9.2
    Superb

    Really friendly and warm staff, and a small but high-quality breakfast buffet selection. The hotel is older, but the rooms are surprisingly roomy with a little sofa, coffee table, AND nice-sized desk. Just five minutes from the central train station and a heartbeat from the city center.

  • 9.6
    Exceptional

    Aside from being clean and comfortable I especially liked the staff. They were truly helpful, kind and friendly.

  • 9.2
    Superb

    Great location, 5min walk to central station and as well to all central locations. Very close to shopping area. Helpful staff. Free WiFi internet, good breakfast.

    For 1 person the room was ok, but for the couple of family it should be larger!

  • 10.0
    Exceptional

    Location close to train station and main shopping centers, kind and helpfull hotel staff, good value for money paid

    Could not open the windows of the room

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Finland

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
+ More- Less
Getting around
Airports
Helsinki-malmi Airport (HEM)6.7 mi
Train
Helsinki Central Station1400 ft
Metro stations
Kaisaniemi400 ft
Helsingin Yliopisto Metro Station400 ft
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room